Warranty & Support

OUR WARRANTY - deliberately in a large font as we don't believe in confusing you with small print.

We source products from across the world including the UK, Europe, Canada, USA and China.


All are sold with the full manufacturers warranty, but more usefully,


ALL ARE WARRANTIED DIRECTLY BY OURSELVES IN THE UK.


Different suppliers have different return procedures and international shipping can take time,

so in addition to the manufacturer's warranty, we offer our own


ENHANCED OPTICAL SOLUTIONS WARRANTY & SUPPORT*


We recognise the anguish of not being able to enjoy your sport for any length of time,

therefore, for the duration of the manufacturer’s warranty, for all products sold by us,

we aim to provide a loan unit from our demo pool if you ever have a warranty issue.


For products out of warranty, we will do our best to find an economical repair solution,

or offer a discount against any replacement purchase.


In addition, all our products come with lifetime technical support and we are always happy to chat.


The Enhanced Warranty and Support can be transferred if the product changes hands,

provided the contact details for the new owner are provided at the time the product is sold/gifted.



* (in addition to all statutory rights)